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Homepage
Bristow & Sutor is the leading provider for the collection of Council Tax, Penalty Charge Notice (PCN) & Non-domestic rate debts for the public sector.
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Our Blog
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Business as usual
At Bristow & Sutor, our response to COVID-19 has been agile and flexible, but we have not made sweeping changes to the way we work. Like many successful companies, we are proud of the way we operate. Drastic change is unnecessary if you are already doing things right to start with.
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Cohesive Industry Collaboration
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Mental Health and Well-being
At Bristow & Sutor, one of our key commitments is to be sensitive to those who we seek to recover money from, by aiding and directing them towards free, third-party advice and offering our own support and advice where appropriate....
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The Benefits of CPD during Furlough
A key benefit of furloughed staff continuing to receive CPD training and certification is that standards will not slip and EAs will be ready to work again as soon as it is safe and appropriate for them to do so.
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Parking Enforcement and the Return to the High Street
At Bristow & Sutor, we believe that business within the civil enforcement industry should continue to operate as much as possible – using the same sensitivity that all recovery cases should be handled with.
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Employees going Above and Beyond
At Bristow & Sutor, we recognise that many of our employees are going above and beyond their normal jobs at this time. We have previously highlighted the importance of our investment in technology and how that has been instrumental to our lockdown response.
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The Return to Enforcement Survey Results
As part of our ongoing commitment to insight and data-led solutions, Bristow & Sutor recently devised two surveys and sent them to local authorities who engage with PCN and Revenues services, respectively.
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Technology and Transformation
At Bristow & Sutor, thanks to our ongoing investment in innovative technology systems and software development, we were prepared to remain operational and contactable with minimal disruption to customer service during the coronavirus lockdown.