What we promise
We are socially responsible with customer welfare at the centre of everything we do.
Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.
We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.
Authentically embedding ESG throughout our business as central to our purpose
Strong client partnerships - built on trust, reliability, efficiency and professionalism.
We embrace the latest digital technologies to deliver an enhanced experience for clients and customers. We are digital by default.
Governance
Our services are delivered in line with national governing bodies and globally-recognised standards.
Ensuring a compliant and consistent experience for our clients, customers, and colleagues.
The actions we take to resolve debts are governed by statutes and regulations.
Your rights and responsibilities when using this website.
Diversity, equity, and inclusion are key to changing the face of debt resolution.
We treat all personal data with the utmost care, and always in line with legal requirements.
News & Media
Stay up to date with the latest news and reviews from the team at Bristow and Sutor.
Debt resolution industry insights and analysis with our 'Leading the Way' blog series.
We talk to partners and industry leaders in our 'Leading the Way' webcast series. Subscribe to receive updates.
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Bristow & Sutor is the leading provider for the collection of Council Tax, Penalty Charge Notice (PCN) & Non-domestic rate debts for the public sector.
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