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  • What we promise

    What we promise

    • Ethically focused

      We are socially responsible with customer welfare at the centre of everything we do.

    • Expertly supported

      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

    • Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

    • Committed to ESG

      Authentically embedding ESG throughout our business as central to our purpose

    • Client-first DNA

      Strong client partnerships - built on trust, reliability, efficiency and professionalism.

    • Amplified by Technology

      We embrace the latest digital technologies to deliver an enhanced experience for clients and customers. We are digital by default.

  • Our Services
  • The Group
  • Governance

    Governance

    • Memberships & Accreditations

      Our services are delivered in line with national governing bodies and globally-recognised standards.

    • Policies

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

    • Legislation

      The actions we take to resolve debts are governed by statutes and regulations.

    • Terms and Conditions

      Your rights and responsibilities when using this website.

    • Gender pay gap report

      Diversity, equity, and inclusion are key to changing the face of debt resolution.

    • Data Privacy Notice

      We treat all personal data with the utmost care, and always in line with legal requirements.

  • News & Media

    News & Media

    • Latest News

      Stay up to date with the latest news and reviews from the team at Bristow and Sutor.

    • Blogs

      Debt resolution industry insights and analysis with our 'Leading the Way' blog series.

    • Webcasts

      We talk to partners and industry leaders in our 'Leading the Way' webcast series. Subscribe to receive updates.

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  • Ethically Focused

    Ethically Focused

    We are socially responsible with customer welfare at the centre of everything we do.

  • Expertly Supported

    Expertly Supported

    Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

  • Efficiently Delivered

    Efficiently Delivered

    We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

  • News and Media

    News and Media

  • Current Blogs

    News and Media > Current Blogs

  • Business as Usual

    News and Media > Current Blogs > Business as Usual

    At Bristow & Sutor, our response to COVID-19 has been agile and flexible, but we have not made sweeping changes to the way we work. Like many successful companies, we are proud of the way we operate. Drastic change is unnecessary if you are already doing things right to start with. Business as usual, wherever possible, is often the best response to any critical scenario.

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Governance

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© Bristow & Sutor 2025 Bristow & Sutor is a Private Company registered in England & Wales. Registration number: 01431688 Registered address: Bartleet Road, Washford, Redditch, Worcestershire, B98 0FL