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  • What we promise

    What we promise

    • Ethically focused

      We are socially responsible with customer welfare at the centre of everything we do.

    • Expertly supported

      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

    • Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

    • Committed to ESG

      Authentically embedding ESG throughout our business as central to our purpose

    • Client-first DNA

      Strong client partnerships - built on trust, reliability, efficiency and professionalism.

    • Amplified by Technology

      We embrace the latest digital technologies to deliver an enhanced experience for clients and customers. We are digital by default.

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    Governance

    • Memberships & Accreditations

      Our services are delivered in line with national governing bodies and globally-recognised standards.

    • Policies

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

    • Legislation

      The actions we take to resolve debts are governed by statutes and regulations.

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      Your rights and responsibilities when using this website.

    • Gender pay gap report

      Diversity, equity, and inclusion are key to changing the face of debt resolution.

    • Data Privacy Notice

      We treat all personal data with the utmost care, and always in line with legal requirements.

  • News & Media

    News & Media

    • Latest News

      Stay up to date with the latest news and reviews from the team at Bristow and Sutor.

    • Blogs

      Debt resolution industry insights and analysis with our 'Leading the Way' blog series.

    • Webcasts

      We talk to partners and industry leaders in our 'Leading the Way' webcast series. Subscribe to receive updates.

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  • What we have learned from Webinars

    Blogs - old > What we have learned from Webinars

    Our ‘Leading the Way’ sessions, devised to provide insight and reassurance, featured contributions from Andy Rose (CEO) and Jonathan Branchett (Head of Enforcement).

  • Resuming Recruitment

    Blogs - old > Resuming Recruitment

    Bristow & Sutor has resumed recruitment activity and is currently hiring for Enforcement Agents (EAs), Collection Officers and several ad hoc roles within the business.

  • A Day in the Life of an Enforcement Agent

    Blogs - old > A Day in the Life of an Enforcement Agent

    In this weeks Leading the Way blog, Bryan Wall, Enforcement Agent Supervisor, shares his experience of working in the collection and enforcement industry and gives his take on what it means to be an employee of Bristow & Sutor.

  • Route Optimisation

    Blogs - old > Route Optimisation

    At Bristow & Sutor, our ongoing investment in technology has continued to improve the efficiency and quality of our day-to-day operations.

  • Training for Success

    Blogs - old > Training for Success

    Lian Bills, Bristow & Sutor Assistant Manager Customer Services & Training, and Lisa Bowman, Council Tax Team Leader at Nottingham City Council, share their respective thoughts on adapting training to virtual environments during the coronavirus lockdown.

  • Enforcement Agents Return to Work Today

    Blogs - old > Enforcement Agents Return to Work Today

    As per the UK Government COVID-19 response, Bristow & Sutor Enforcement Agents (EA) are resuming visits from today, Monday 24th August 2020.

  • Returning Enforcement Agents: What has changed?

    Blogs - old > Returning Enforcement Agents: What has changed?

    It has been two weeks now since restrictions were lifted and Bristow & Sutor Enforcement Agents (EAs) were able to return to work.

  • Personal Protective Equipment

    Blogs - old > Personal Protective Equipment

    At Bristow & Sutor, we understand many debtors will be concerned about maintaining social distancing once lockdown measures ease.

  • FORS Silver Accreditation: What It Means to Us

    Blogs - old > FORS Silver Accreditation: What It Means to Us

    Charlotte Harris, Fleet Manager, explains what it takes for a business to achieve FORS Silver status, and shares why this was an important milestone for Bristow & Sutor.

  • The Role of Procurement in Enforcement

    Blogs - old > The Role of Procurement in Enforcement

    Sarah Jarvis, Category Buyer - Corporate and Financial Services at YPO, explains the role of public sector procurement specialists and how they work in conjunction with companies like Bristow & Sutor.

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© Bristow & Sutor 2025 Bristow & Sutor is a Private Company registered in England & Wales. Registration number: 01431688 Registered address: Bartleet Road, Washford, Redditch, Worcestershire, B98 0FL