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  • What we promise

    What we promise

    • Ethically focused

      We are socially responsible with customer welfare at the centre of everything we do.

    • Expertly supported

      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

    • Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

    • Committed to ESG

      Authentically embedding ESG throughout our business as central to our purpose

    • Client-first DNA

      Strong client partnerships - built on trust, reliability, efficiency and professionalism.

    • Amplified by Technology

      We embrace the latest digital technologies to deliver an enhanced experience for clients and customers. We are digital by default.

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    Governance

    • Memberships & Accreditations

      Our services are delivered in line with national governing bodies and globally-recognised standards.

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      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

    • Legislation

      The actions we take to resolve debts are governed by statutes and regulations.

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      Your rights and responsibilities when using this website.

    • Gender pay gap report

      Diversity, equity, and inclusion are key to changing the face of debt resolution.

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  • News & Media

    News & Media

    • Latest News

      Stay up to date with the latest news and reviews from the team at Bristow and Sutor.

    • Blogs

      Debt resolution industry insights and analysis with our 'Leading the Way' blog series.

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      We talk to partners and industry leaders in our 'Leading the Way' webcast series. Subscribe to receive updates.

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  • How the Government Debt Toolkit complements our approach

    Blogs - old > How the Government Debt Toolkit complements our approach

    Helen Addis, Bristow & Sutor Social Responsibility and Customer Welfare Manager, explains how elements of the recent Debt Management Vulnerability Toolkit are prominently featured in ongoing enforcement training initiatives.

  • How we support The Money Charity

    Blogs - old > How we support The Money Charity

    Bristow & Sutor has committed to assisting The Money Charity, the UK’s Financial Capability charity, why we believe the work they do is so important and share some of the upcoming ways to get involved with this fantastic cause.

  • Certification and success in Health & Safety

    Blogs - old > Certification and success in Health & Safety

    Health & Safety Officer, Debbie Mayneord, explains some of the ways Bristow & Sutor ensure ongoing success as well sharing recent developments in accreditation the business has achieved.

  • Why insight is key to increasing recruitment levels

    Blogs - old > Why insight is key to increasing recruitment levels

    In this weeks Leading the Way blog, we address the UK talent shortage currently impacting various industries and consider transparency as a route to success for enforcement vacancies.

  • Increasing young adults understanding of debt

    Blogs - old > Increasing young adults understanding of debt

    Helen Addis, Bristow & Sutor Social Responsibility and Customer Welfare Manager, discusses a recent training session for teenagers and shares why Bristow & Sutor remains committed to increasing the financial understanding of young people.

  • What is ANPR and how is this used in enforcement?

    Blogs - old > What is ANPR and how is this used in enforcement?

    ANPR technology is utilised in the enforcement industry and why this has a positive impact on the efficiency, approach and performance of enforcement agents.

  • Reflecting on charitable success at the IRRV Annual Conference

    Blogs - old > Reflecting on charitable success at the IRRV Annual Conference

    In this weeks Leading the Way blog, we explain why we were joined by The Money Charity on our stand at the recent event and exhibition, revealing how our support of this project will continue in the years to come.

  • How the enforcement recruitment drive benefits those facing redundancy

    Blogs - old > How the enforcement recruitment drive benefits those facing redundancy

    We address the high volume of job roles available across the enforcement industry currently and explore the reasons why skills from unrelated industries can be highly sought after.

  • Why we are still committed to industry events

    Blogs - old > Why we are still committed to industry events

    During lockdown, the enforcement industry had no choice but to transition to online and virtual environments, but physical events continue to make a comeback heading into 2022.

  • Insight into enforcement for the Royal British Legion

    Blogs - old > Insight into enforcement for the Royal British Legion

    Bristow & Sutor regularly signpost people towards independent support as it is our moral obligation to facilitate these conversations and connections.

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© Bristow & Sutor 2025 Bristow & Sutor is a Private Company registered in England & Wales. Registration number: 01431688 Registered address: Bartleet Road, Washford, Redditch, Worcestershire, B98 0FL