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    What we promise

    • Ethically focused

      We are socially responsible with customer welfare at the centre of everything we do.

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      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

    • Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

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      Debt resolution industry insights and analysis with our 'Leading the Way' blog series.

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  • Birmingham EA commended for 25 years of service

    News and Media > Current News > Birmingham EA commended for 25 years of service

    Neil Mckenna recently celebrated 25 years working for Bristow & Sutor, one of the UK’s leading players specialising in debt recovery, based in Washford, Redditch.

  • Bristow & Sutor donates PPE to Citizens Advice Bureau

    News and Media > Current News > Bristow & Sutor donates PPE to Citizens Advice Bureau

    Citizens Advice in Birmingham received several boxes of PPE this week, donated by Bristow & Sutor, one of the UK’s leading players specialising in debt recovery, based in Washford, Redditch.

  • Bristow & Sutor celebrate success of returning to enforcement

    News and Media > Current News > Bristow & Sutor celebrate success of returning to enforcement

    Bristow & Sutor, one of the UK’s leading players specialising in debt recovery, are meeting with more people now than before the coronavirus pandemic began. Despite not currently entering premises, contact rates have increased by 15% and Enforcement Agent (EA) payment results have shown an increase of 24%. The company believes this proves the majority of debtors are willing to engage and those who can afford to pay remain happy to do so.

  • Portsmouth City Council awards contract to Bristow & Sutor

    News and Media > Current News > Portsmouth City Council awards contract to Bristow & Sutor

    Portsmouth City Council has selected Bristow & Sutor for the provision of enforcement services related to road traffic debts. This new contract predominantly targets the acquisition of outstanding parking and bus lane fines but will also be integral to the introduction of a Clean Air Zone in 2022.

  • Taking Charity Partnerships beyond Corporate Social Responsibility

    News and Media > Current News > Taking Charity Partnerships beyond Corporate Social Responsibility

    As an appointed supplier, we are happy to announce that Rotherham Metropolitan Borough Council's Enforcement and Debt Collection Services Framework Agreement has been extended for a further year until 5th June 2020. This framework allows Councils to procure for types of debt collection services including, Council Tax, National Non-Domestic Business Rates (NNDR), Parking referrals, Sundry Debt etc.

  • Refreshing our approach to oversight

    News and Media > Current News > Refreshing our approach to oversight

    Following years of sterling support, we have refreshed our Independent Advisory Panel to meet the needs of our developing Group businesses.

  • Current Webcasts

    News and Media > Current Webcasts

  • #08 Supporting Local Authority Procurement with YPO

    News and Media > Current Webcasts > #08 Supporting Local Authority Procurement with YPO

    In this episode of leading the way, Emma Watson sits down with Sarah Jarvis of Yorkshire Purchasing Organisation to discuss the role of frameworks in managing an effective procurement process.

  • #01 Breathing Space

    News and Media > Current Webcasts > #01 Breathing Space

    In our first webcast of the brand new series, our Social Responsibility & Customer Welfare Manager, Helen Addis, is joined by Helen Handzel, Relationship Manager at StepChange, to discuss the history of the campaign for Breathing Space, how this has been received by different stakeholders, what the hopes are for the future and much more.

  • #02 Bath's Clean Air Zone

    News and Media > Current Webcasts > #02 Bath's Clean Air Zone

    In our second webcast of the new series, Paul Kyte and Darren Bell are joined by Project Director, Ashley Beighton, and Clean Air Zone Manager, Cathryn Brown, for Bath's new Clean Air Zone (CAZ). They discuss the planning, challenges and triumphs involved in implementing the first CAZ outside of London as well as sharing some insight and advice for those looking to do the same.

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© Bristow & Sutor 2025 Bristow & Sutor is a Private Company registered in England & Wales. Registration number: 01431688 Registered address: Bartleet Road, Washford, Redditch, Worcestershire, B98 0FL