Skip to content
  • Contact
  • Pay Now
  • What we promise

    What we promise

    • Ethically focused

      We are socially responsible with customer welfare at the centre of everything we do.

    • Expertly supported

      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

    • Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

    • Committed to ESG

      Authentically embedding ESG throughout our business as central to our purpose

    • Client-first DNA

      Strong client partnerships - built on trust, reliability, efficiency and professionalism.

    • Amplified by Technology

      We embrace the latest digital technologies to deliver an enhanced experience for clients and customers. We are digital by default.

  • Our Services
  • The Group
  • Governance

    Governance

    • Memberships & Accreditations

      Our services are delivered in line with national governing bodies and globally-recognised standards.

    • Policies

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

    • Legislation

      The actions we take to resolve debts are governed by statutes and regulations.

    • Terms and Conditions

      Your rights and responsibilities when using this website.

    • Gender pay gap report

      Diversity, equity, and inclusion are key to changing the face of debt resolution.

    • Data Privacy Notice

      We treat all personal data with the utmost care, and always in line with legal requirements.

  • News & Media

    News & Media

    • Latest News

      Stay up to date with the latest news and reviews from the team at Bristow and Sutor.

    • Blogs

      Debt resolution industry insights and analysis with our 'Leading the Way' blog series.

    • Webcasts

      We talk to partners and industry leaders in our 'Leading the Way' webcast series. Subscribe to receive updates.

  • Careers
  • Contact
  • A Day in the Life: Work Experience with Our Marketing Team

    News and Media > Current Blogs > A Day in the Life: Work Experience with Our Marketing Team

    Yesterday, we had the pleasure of welcoming Ellie, a 15-year-old student, for a one-day work experience placement. Ellie spent her day with our Marketing and Events team, diving into the world of media monitoring, copywriting, and exploring the strategy behind our campaigns.

  • Meet Laura Fitzgerald: Our New Group Social Responsibility & Customer Welfare Manager

    News and Media > Current Blogs > Meet Laura Fitzgerald: Our New Group Social Responsibility & Customer Welfare Manager

    With a diverse background and a strong focus on fairness and empathy, Laura is already making strides in supporting vulnerable customers and driving positive change. In this Q&A, she shares her vision and what motivates her in this important role.

  • Current News

    News and Media > Current News

  • Bristow & Sutor Achieve Inclusive Service Kitemark

    News and Media > Current News > Bristow & Sutor Achieve Inclusive Service Kitemark

    Bristow & Sutor is proud to announce that we are the first enforcement business to successfully attain the Inclusive Service Kitemark

  • Bristow & Sutor extends credit management arm with acquisition

    News and Media > Current News > Bristow & Sutor extends credit management arm with acquisition

    Leading judicial services and debt recovery group Bristow & Sutor has expanded its range of management and support services with the acquisition of Credit Style, which was announced following regulatory approval from the FCA and SRA.

  • Bristow & Sutor are proud to be ESOS Phase 2 Compliant

    News and Media > Current News > Bristow & Sutor are proud to be ESOS Phase 2 Compliant

    We are pleased to announce that our submission of compliance to the Energy Savings Opportunity Scheme (ESOS) was successful!

  • When it comes to welfare, EAs deserve your trust

    News and Media > Current News > When it comes to welfare, EAs deserve your trust

    The enforcement industry, justifiably some might say, has years of negativity and stereotyping to live down. Even the word ‘bailiff’ permeates the public consciousness in a variety of negative connotations, despite attempts to professionalise our sector. Enforcement Agents, as bailiffs are now rightly known, can also face huge challenges as pointed out in a prominent piece in the Financial Times last month. The article highlighted ‘industry experts’ who estimated around 80% of EA’s were classed as self-employed.

  • Bristow & Sutor highlights impact of Independent Advisory Panel

    News and Media > Current News > Bristow & Sutor highlights impact of Independent Advisory Panel

    Bristow & Sutor is hailing the impact of the Independent Advisory Panel established to oversee its operations and challenge all aspects of the business to meet the highest standards of ethics and compliance.

  • Joining Forces

    News and Media > Current News > Joining Forces

    We’re thrilled to announce we’ve signed up to the Armed Forces Covenant. Those businesses and organisations who sign up to the Covenant, including every local authority in the country, pledge to treat those who are serving and have served, as well as their families, fairly and with respect and dignity.

  • Open Day success for Bristow & Sutor

    News and Media > Current News > Open Day success for Bristow & Sutor

    Positives all round for our latest Client Open Day! Tuesday 12th November marked our penultimate Open Day of 2019. These events have proven hugely successful and popular over the years, with this one being no exception.

  • Prev
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Next

Governance

  • Accreditations & Memberships
  • Policies
  • Legislation
  • Terms & Conditions

Stay in touch

  • Chat
  • Linkedin

© Bristow & Sutor 2025 Bristow & Sutor is a Private Company registered in England & Wales. Registration number: 01431688 Registered address: Bartleet Road, Washford, Redditch, Worcestershire, B98 0FL