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  • What we promise

    What we promise

    • Ethically focused

      We are socially responsible with customer welfare at the centre of everything we do.

    • Expertly supported

      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

    • Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

    • Committed to ESG

      Authentically embedding ESG throughout our business as central to our purpose

    • Client-first DNA

      Strong client partnerships - built on trust, reliability, efficiency and professionalism.

    • Amplified by Technology

      We embrace the latest digital technologies to deliver an enhanced experience for clients and customers. We are digital by default.

  • Our Services
  • The Group
  • Governance

    Governance

    • Memberships & Accreditations

      Our services are delivered in line with national governing bodies and globally-recognised standards.

    • Policies

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

    • Legislation

      The actions we take to resolve debts are governed by statutes and regulations.

    • Terms and Conditions

      Your rights and responsibilities when using this website.

    • Gender pay gap report

      Diversity, equity, and inclusion are key to changing the face of debt resolution.

    • Data Privacy Notice

      We treat all personal data with the utmost care, and always in line with legal requirements.

  • News & Media

    News & Media

    • Latest News

      Stay up to date with the latest news and reviews from the team at Bristow and Sutor.

    • Blogs

      Debt resolution industry insights and analysis with our 'Leading the Way' blog series.

    • Webcasts

      We talk to partners and industry leaders in our 'Leading the Way' webcast series. Subscribe to receive updates.

  • Careers
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  • Meet Darren Bell Part 2

    Blogs - old > Meet Darren Bell Part 2

    At the tender age of 16 I applied to be a Parking Attendant with Peterborough City Council after being told about this revolutionary idea for Peterborough to get rid of Traffic Wardens.

  • Meet Kim Parsons

    Blogs - old > Meet Kim Parsons

    Kim Parsons, Group Employee Experience Manager, shares her experience of working with Bristow & Sutor and explains why focusing on the local community is integral to the business achieving performance goals.

  • Ensuring the Financial Wellbeing of our Staff

    Blogs - old > Ensuring the Financial Wellbeing of our Staff

    Bristow & Sutor understands financial wellbeing and overall wellbeing are closely linked. Worrying about finances makes mental health worse, which in turn makes it harder to manage money.

  • Meet Sonia Sahnan

    Blogs - old > Meet Sonia Sahnan

    Sonia Sahnan, Group Transformation and Programme Director, shares her experience of working with Bristow & Sutor since joining the business earlier this year.

  • 2020: A Unique Year in Retrospect - Part 1

    Blogs - old > 2020: A Unique Year in Retrospect - Part 1

    In the first of a two-part series, we look back at the past year at Bristow & Sutor and consider the significant moments, challenges and successes along the way.

  • 2020: A Unique Year in Retrospect - Part 2

    Blogs - old > 2020: A Unique Year in Retrospect - Part 2

    Last week, we began looking back at the significant moments of 2020 at Bristow & Sutor. This week, we continue our review of a significant 12 months and look towards a positive future in 2021.

  • Meet Helen Addis

    Blogs - old > Meet Helen Addis

    Helen Addis, Social Responsibility and Customer Welfare Manager, previews the exciting role she will play at Bristow & Sutor this year.

  • The Benefits of Ongoing Development

    Blogs - old > The Benefits of Ongoing Development

    Charlotte Harris, Fleet Manager, explains how she recently achieved FORS Practitioner status and why Bristow & Sutor advocates continuous ongoing development in its employees.

  • Safeguarding & its Role in Supporting the Vulnerable

    Blogs - old > Safeguarding & its Role in Supporting the Vulnerable

    We speak to David Knight and Bryan Wall, Assistant Enforcement Agent Managers, about completing Level 3 Safeguarding Certification and how this will support the vulnerable during lockdown and beyond.

  • NQA COVID Secure Verification

    Blogs - old > NQA COVID Secure Verification

    Health & Safety Officer, Debbie Mayneord, explains why Bristow & Sutor has obtained NQA COVID Secure Verification and what reassurance this achievement brings.

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© Bristow & Sutor 2025 Bristow & Sutor is a Private Company registered in England & Wales. Registration number: 01431688 Registered address: Bartleet Road, Washford, Redditch, Worcestershire, B98 0FL