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  • What we promise

    What we promise

    • Ethically focused

      We are socially responsible with customer welfare at the centre of everything we do.

    • Expertly supported

      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

    • Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

    • Committed to ESG

      Authentically embedding ESG throughout our business as central to our purpose

    • Client-first DNA

      Strong client partnerships - built on trust, reliability, efficiency and professionalism.

    • Amplified by Technology

      We embrace the latest digital technologies to deliver an enhanced experience for clients and customers. We are digital by default.

  • Our Services
  • The Group
  • Governance

    Governance

    • Memberships & Accreditations

      Our services are delivered in line with national governing bodies and globally-recognised standards.

    • Policies

      Ensuring a compliant and consistent experience for our clients, customers, and colleagues.

    • Legislation

      The actions we take to resolve debts are governed by statutes and regulations.

    • Terms and Conditions

      Your rights and responsibilities when using this website.

    • Gender pay gap report

      Diversity, equity, and inclusion are key to changing the face of debt resolution.

    • Data Privacy Notice

      We treat all personal data with the utmost care, and always in line with legal requirements.

  • News & Media

    News & Media

    • Latest News

      Stay up to date with the latest news and reviews from the team at Bristow and Sutor.

    • Blogs

      Debt resolution industry insights and analysis with our 'Leading the Way' blog series.

    • Webcasts

      We talk to partners and industry leaders in our 'Leading the Way' webcast series. Subscribe to receive updates.

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  • Employees going Above and Beyond

    News and Media > Current Blogs > Employees going Above and Beyond

    At Bristow & Sutor, we recognise that many of our employees are going above and beyond their normal jobs at this time. We have previously highlighted the importance of our investment in technology and how that has been instrumental to our lockdown response. We have also considered the importance of maintaining CPD training for furloughed Enforcement Agents (EAs), providing mental health and wellbeing support , adopting a business as usual approach and collaborating with industry peers to ensure clients and customers receive a continuous high level of performance and service.

  • Conducting Ourselves Safely and Successfully

    News and Media > Current Blogs > Conducting Ourselves Safely and Successfully

    In light of the latest restrictions announced to stop the spread of the coronavirus, Bristow and Sutor would like to reassure customers, clients and the general public that our robust processes and methods are proving to be both safe and successful.

  • Meet Simon Freedman

    News and Media > Current Blogs > Meet Simon Freedman

    Over to Simon … I originally joined Bristow & Sutor in a Business Development capacity after providing solutions to the Local Government sector for over a decade.

  • New Webinars to Discuss Return to Enforcement Findings

    News and Media > Current Blogs > New Webinars to Discuss Return to Enforcement Findings

    Bristow & Sutor will be hosting two webinars this month discussing findings, successes, lessons learned and what comes next after the recent return to enforcement. Our ‘Recommencing enforcement visits...one month on’ sessions are set to be held on Tuesday 29th September 2020 and Thursday 1st October 2020.

  • The Role of Procurement in Enforcement

    News and Media > Current Blogs > The Role of Procurement in Enforcement

    In this week’s leading the way series blog, Sarah Jarvis, Category Buyer - Corporate and Financial Services at YPO, explains the role of public sector procurement specialists and how they work in conjunction with companies like Bristow & Sutor.

  • FORS Silver Accreditation: What It Means to Us

    News and Media > Current Blogs > FORS Silver Accreditation: What It Means to Us

    In this week's Leading the Way blog, Charlotte Harris, Fleet Manager, explains what it takes for a business to achieve FORS Silver status, and shares why this was an important milestone for Bristow & Sutor.

  • Personal Protective Equipment

    News and Media > Current Blogs > Personal Protective Equipment

    At Bristow & Sutor, we understand many debtors will be concerned about maintaining social distancing once lockdown measures ease.

  • Returning Enforcement Agents: What has changed?

    News and Media > Current Blogs > Returning Enforcement Agents: What has changed?

    In this weeks Leading the Way blog, Bryan Wall, Assistant Enforcement Agent Manager, considers how the typical day of an Enforcement Agent has changed, and explores the reaction towards enforcement activity resuming.

  • Enforcement Agents Return to Work Today

    News and Media > Current Blogs > Enforcement Agents Return to Work Today

    As per the UK Government COVID-19 response, Bristow & Sutor Enforcement Agents (EA) are resuming visits from today, Monday 24th August 2020. We have thoroughly reviewed our practices and ensured we are compliant with the latest guidelines published by Government.

  • Meet Michael Javens!

    News and Media > Current Blogs > Meet Michael Javens!

    We caught up with our High Court Enforcement Officer, Michael Javens, to find out more about him, his role, and his future with Bristow & Sutor.

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Governance

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© Bristow & Sutor 2025 Bristow & Sutor is a Private Company registered in England & Wales. Registration number: 01431688 Registered address: Bartleet Road, Washford, Redditch, Worcestershire, B98 0FL