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    • Ethically focused

      We are socially responsible with customer welfare at the centre of everything we do.

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      Our industry-leading collection performance is underpinned by experience, innovative technology and unique analytical insights.

    • Efficiently delivered

      We connect better to collect better. With strategies sensitive to customer needs, we deliver exceptional results for our clients.

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      Authentically embedding ESG throughout our business as central to our purpose

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      Debt resolution industry insights and analysis with our 'Leading the Way' blog series.

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  • #03 Armed Forces Covenant

    News and Media > Current Webcasts > #03 Armed Forces Covenant

    In our third webcast of the new Leading the Way series, our Social Responsibility & Customer Welfare Manager, Helen Addis, talks to Victoria Coomber, Armed Forces Community Covenant Development Officer, about the Covenant and the work that businesses can do to support veterans and reservists.

  • #04 Park Active Initiative

    News and Media > Current Webcasts > #04 Park Active Initiative

    In our fourth Leading the Way webcast, Paul Kyte and Darren Bell are joined by the British Parking Association's Head of Innovation, Technology & Research, Julian O'Kelly, to discuss the BPA's new active travel initiative. They discuss all things Park Active and what it means for communities across the UK.

  • #05 Safer Schools

    News and Media > Current Webcasts > #05 Safer Schools

    In our penultimate Leading the Way webcast of the new series, Paul Kyte and Darren Bell meet with Rob Shoebridge, Civil Enforcement and Parking Services Team Manager at Derby City Council, to discuss what they have done to safety and parking at schools. Rob highlights the changes and successes of their latest project, which even won them the Parking Technology Award at the British Parking Awards 2020!

  • #06 Changes to Debt Relief Order

    News and Media > Current Webcasts > #06 Changes to Debt Relief Order

    In our sixth and final webcast of the series, Helen Addis meets with the Director of External Affairs at Christians Against Poverty, Gareth McNab, to discuss the legislative changes to Debt Relief Orders that came into effect this month. They also talk about how Christians Against Poverty's campaigning compares to the final outcome of the legislation and how they think it will affect individuals and debt advice providers who are managing problem debts.

  • #07 Cross-Sector Collaboration with MALG

    News and Media > Current Webcasts > #07 Cross-Sector Collaboration with MALG

    We are back with our seventh Leading the Way webcast!

  • Our Charity Partnership

    News and Media > Current Webcasts > Our Charity Partnership

    Helen Addis and Michelle Highman talk charity partnership, critical friends, and improving financial wellbeing across the country.

  • Governance | Bristow & Sutor

    Governance

  • Taking Control of Goods (TCoG) - National Standards

    Governance > Taking Control of Goods (TCoG) - National Standards

  • Equality, Diversity & Inclusion Policy

    Governance > Equality, Diversity & Inclusion Policy

  • Environmental, Social & Governance Policy

    Governance > Environmental, Social & Governance Policy

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© Bristow & Sutor 2025 Bristow & Sutor is a Private Company registered in England & Wales. Registration number: 01431688 Registered address: Bartleet Road, Washford, Redditch, Worcestershire, B98 0FL