Our services

Online Training Sessions

Introducing our new and improved, bookable online training sessions! For bespoke training requests, please contact us.

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Available Sessions

Hand hearts

Vulnerability Training

How to identify, assess and support vulnerable customers effectively, available monthly.

17th February 2022
17th March 2022
21st April 2022


Three Stages of Recovery

The Compliance, Enforcement and Sale or Disposal stages of the enforcement process.

Tuesday 18th January @ 10AM →

Coming soon:
Thursday 17th February @ 2:30PM
Tuesday 15th March @ 2:30PM

Powerful Collection

The different styles of approach and how they work to maximise collections. 

Thursday 20th January @ 10AM →

Coming soon:
Tuesday 15th February @ 2:30PM
Wednesday 16th March @ 10AM


Difficult Callers

Insights into emotional intelligence, telephone manner and positive call handling.

Wednesday 19th January @ 2:30PM →

Coming soon:
Wednesday 16th February @ 10AM
Thursday 17th March @ 10AM


ClientWeb Training Sessions

User training on our Client Portal, for beginners, admins and those in need of a refresher.

Follow the link and complete the form to request training.

Request now →

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