Our services

Online Training Sessions

Introducing our new and improved, bookable online training sessions! For bespoke training requests, please contact us.

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Available Sessions

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Vulnerability Training

How to identify, assess and support vulnerable customers effectively.

Thursday 23rd September @ 10am
Thursday 29th September @ 12pm

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Three Stages of Recovery

The Compliance, Enforcement and Sale or Disposal stages of the enforcement process.

Monday 25th October @ 2pm
Friday 26th November @ 10am
Monday 13th December @ 2pm

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Powerful Collection

The different styles of approach and how they work to maximise collections. 

Friday 29th October @ 10am
Friday 26th November @ 10am

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Difficult Callers

Insights into emotional intelligence, telephone manner and positive call handling.

Friday 29th October @ 10am
Monday 22nd November @ 2pm

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Education

ClientWeb Training Sessions

User training on our Client Portal, for beginners, admins and those in need of a refresher.

Follow the link and complete the form to request training.

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