Making Payments

Why have Bristow & Sutor added additional fees to the total of my debt?

Bristow & Sutor charge fees in accordance with the Taking Control of Goods (Fees) Regulations 2014. The fees are set by legislation and are the same for all civil enforcement agents operating in England and Wales. The three fees that you may have to pay are as follows:

    • Compliance Stage: £75 fee added to the case when we are instructed to recover the debt
    • Enforcement Stage: £235 fee added when a visit is made for a case or group of cases with a value of up to £1500. If the case or group of cases are above £1500, a further 7.5% of the value of the debt above £1500 is added. As an example: if you have three cases with a total value of £2000, the enforcement fee would be £235 + 7.5% of £500. This is £272.50 which is then rounded up to £273.
    • Sale or Disposal Stage: £110 fee added when a visit is made for the purpose of removing controlled goods for a case or group of cases with a value of up to £1500. If the case or group of cases are above £1500, a further 7.5% of the value of the debt above £1500 is added.

You may also have to pay for things like locksmiths charges, storage charges and fees charged or incurred by auctioneers. If these costs apply, they will be outlined on the paperwork that is given to you by the visiting agent.

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