Bristow & Sutor

Bristow & Sutor Group named on CCS’s Debt Resolution Services Framework


In this weeks Leading the Way blog, we proudly announce that Bristow & Sutor and Credit Style have been granted places on the Crown Commercial Service’s (CCS) Debt Resolution Services Framework.  


We are very pleased to reveal that two members of the Bristow & Sutor Group are present on the Crown Commercial Service’s (CCS) Debt Resolution Services Framework. After scoring 100% in the quality element of their submission, Bristow & Sutor will be available for expert enforcement services whilst Credit Style will be featured amongst businesses ready to provide legal expertise to central and local government customers in England and Wales.  

Both companies are delighted to have been accepted onto this framework and look forward to providing a consistent and integrated approach, as well as assisting both central government and wider public sector customers with efficient debt recovery solutions.  


What is the Debt Resolution Framework? 

A framework allows buyers to allocate work to businesses from a pool of approved suppliers during a specified period. A Lot is a sub-division of the wider deliverables involved and these are separated to ensure specific expertise can be acquired and utilised.  

CCS's Debt Resolution Services framework aims to provide central government and wider public sector customers with debt recovery and complimentary services including data, fraud and error. They support the public sector to achieve maximum commercial value when procuring common goods and services and in 2019/20, helped the sector to achieve commercial benefits worth over £1bn - supporting world-class public services that offer the best value for taxpayers.  

A formal tender process was recently conducted for relevant and qualified businesses to apply for a place on one of 20 Lots. Bristow & Sutor was successful in its application to Lot 5 (Enforcement) and Credit Style was successful in being added to Lot 6 (Litigation England & Wales). Both members of the Bristow & Sutor Group will now be available for selection when relevant needs arise for at least the next four years.  


Why the Bristow & Sutor Group? 

The Bristow & Sutor Group comprises of Debt Recovery Plus (DRP), Credit Style and Bristow & Sutor, and can provide a full enforcement and litigation service under one roof, thanks to open communication and knowledge sharing across three successful and collaborative businesses. We believe this approach aids our success, both in showcasing our credentials and producing effective and efficient results that see many partnerships we embark on last for many years.  

We regard approval from CCS's Debt Resolution Services framework as a quality benchmark that will provide public sector customers with confidence that our solutions provide value for money and that our services achieve fair outcomes through a diverse and sustainable supply chain. Furthermore, third-party approval and credibility are ensured via regular assessments, such as our recent CIVEA audit, where Bristow & Sutor scored a flawless 100%.  

The Bristow & Sutor Group has won awards, accolades and recognition recently for its commitment to digital transformation, remaining at the forefront of technological innovation and promotion of debt resolution best practices. We are proud to remain pledged to the Armed Forces Covenant and fully committed to adding value to the communities we engage with.  We previously announced The Money Charity as our ongoing charity partner and will continue supporting initiatives focused on improving personal finance circumstances for people of all ages, as well as encouraging conversations around Mental Health and advocating ongoing learning and development 


As always, members of the Bristow & Sutor Group are proud to share an ethos of being Cool, Calm and Collected 

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