Bristow & Sutor retain Derby City Council contract!
It’s always a cause for celebration in our Redditch office when we win a tender, especially when we retain an existing contract and receive glowing reports from our clients!
“After a competitive tender process the parking team in Derby are delighted to confirm that Bristow and Sutor have been re-appointed to collect parking debts. Innovate ideas, a forensic approach towards effective collections and clear attention to detail all shone through with the parking team sharing many of the values mentioned in the bid, such as a learn and grow attitude meaning performance can be the best it can be by taking those opportunities to enhance service delivery through marginal gains”.
Rob Shoebridge Civil Enforcement and Parking Services Team Manager | Derby City Council
"Bristow and Sutor have been re-appointed to carry out enforcement and debt recovery services for Derby's Local Taxation team. Their tender submission detailed a proven track record with excellent collection and enforcement procedures, together with a clear strategy to engage with customers from contact to payment"
Dean Horton Local Taxation Manager | Derby City Council