Bristow & Sutor
Online Training Sessions

Online Training

You can book attendance at our online training sessions below. Please note that you must register to attend; anyone who has not registered will not be admitted into the session.

Our bookable online training sessions

Identifying and Supporting Vulnerable Customers

Online Training Sessions

Identifying and Supporting Vulnerable Customers

We pursue the highest standards of ethics and professionalism, always acting in strict compliance with the law and our clients’ guidelines.

Monday 2nd November @ 10:30am

Three Stages of Recovery Action

Online Training Sessions

Three Stages of Recovery Action

The Compliance, Enforcement and Sale or Disposal stages of the enforcement process.

Thursday 12th November @ 2pm

Tuesday 24th November @ 9:30am

Tuesday 15th December @ 9:30am

Thursday 3rd December @ 2pm

Powerful Collection Techniques

Online Training Sessions

Powerful Collection Techniques

The different styles of approach and how they work to maximise collections.

Tuesday 10th November @ 9:30am

Thursday 19th November @ 2pm

Tuesday 1st December @ 9:30am

Thursday 10th December @ 2pm

Handling Difficult Calls

Online Training Sessions

Handling Difficult Calls

Insights into emotional intelligence, telephone manner and positive call handling.

Tuesday 17th November @ 9:30am

Thursday 26th November @ 2pm

Tuesday 8th December @ 9:30am 

Thursday 19th December @ 2pm

Client Web user training

Online Training Sessions

Client Web user training

User training on our Client Portal, for beginners, admins and those in need of a refresher.

Please contact your dedicated Client Solutions Manager to book

If you would like to discuss training with us, or if you have any problems booking onto the sessions, then please email us so we can support you.