Committed to raising the image of the enforcement profession, Bristow & Sutor is one of the leading civil enforcement agencies, providing certificated bailiff services to Local Authorities and Commercial Landlords throughout England and Wales. We believe in teamwork and a high standard of service by talented, trained, professionally qualified and enthusiastic personnel. If you find that you share the same values and working principles, Bristow & Sutor may be the place for you. Bristow & Sutor is an equal opportunities employer and a user of the disability symbol. Career Opportunities - Based in Redditch Trainee Van/Utility Bailiffs If any of these vacancies appeal to you please click on Application Pack, complete the forms and return to: Finance & Personnel Dept at Bristow & Sutor (Address in Pack) If you wish to contact our Personnel Department you can do so by emailing careers@bristowsutor.co.uk or alternatively telephone 01527 504007. Do NOT ring this number to discuss an account as the person that answers will not be able to assist you - see contact page for details. Go Back VAN/UTILITY BAILIFF (Midlands Only) Earnings OTE in excess of £50,000+ pa. TO WORK IN THE FOLLOWING AREAS: Midlands Only Experienced or we will train the right people. We are looking for serious minded individuals with commanding characters and a desire to work hard in difficult circumstances. Are you good enough to take on the challenge of collecting Local Taxes with one of the industries most respected Companies? Potential earnings in excess of £50,000 pa reflect the importance of this task. You will be face to face with debtors at their premises to seize assets, collect money or remove goods. Forget the image you see on television. This is a serious professional job for serious professionals. Operating within England and Wales, this role entail having to work away from home dependant on workloads in specific areas. Go Back CERTIFICATED BAILIFF Earnings OTE in excess of £30,000+ pa. (Plus Company Car) TO WORK IN THE FOLLOWING AREAS: 70 MILE RADIUS OF WORCESTERSHIRE Full time positions available for Certificated Bailiffs. You will be contacting debtors and meeting them at their premises to seize (list) their goods and negotiate payment of their debts. Working on your own initiative, this position suits persistent individuals with good interpersonal skills and an enquiring mind. A confident, courteous but persuasive manner and a desire to achieve results in difficult circumstances can reap significant financial rewards. A full driving licence is essential, as is the ability to travel and navigate on occasions long distances each day. Additional training is provided to work within our guidelines and with an unlimited bonus scheme this position has excellent OTE - in excess of £30,000 pa (plus Company Vehicle) when trained. Go Back TRAINEE BAILIFF Earnings OTE in excess of £30,000+ pa. (Plus company car) Full time positions available for Trainee Bailiffs. You will be contacting debtors and meeting them at their premises to seize (list) their goods and negotiate payment of their debts. Working on your own initiative, this position would suit persistent individuals with good interpersonal skills and an enquiring mind. A confident, courteous but persuasive manner and a desire to achieve results in difficult circumstances can reap significant financial rewards. A full driving licence is essential, as is the ability to travel and navigate on occasions long distances each day. Full training is provided, and with an unlimited bonus scheme this position has excellent OTE - in excess of £30,000 pa (plus Company Vehicle) when trained. Go Back BAILIFF OFFICE ASSISTANT Starting Salary £12,246 + 5% Attendance Bonus Duties include answering high volume incoming calls to department, checking of Itinerary Sheets, control of departmental purchase invoices, processing credit card payments for bailiffs , liaising with personnel regarding bailiff holidays and sickness , counting cash, using in house computer systems and other administrative duties. Go Back AGREEMENT NEGOTIATOR Starting Salary £14,566.00 p.a. + 5% Attendance Bonus We are looking for confident individuals with a strong professional telephone manner to take predominately inbound telephone calls and negotiate payment arrangements. Experience in a high volume telephone call environment and proven negotiating skills would be an advantage. Full training will be provided. Hours of work: 4 days per week (day off chosen by successful candidate) 8.30am – 6.00pm with 1 hour lunch Plus Saturday 9.00am – 1.00pm. (38 hr week) OR 4 days per week (day off chosen by successful candidate) 8.00am – 5.00pm with ½ hour lunch Plus Saturday 9.00am – 1.00pm. (38 hr week) Additional Benefits: 5% Attendance Bonus, Free on-site parking and Company Contributed Pension (after qualifying period). Please note: Training will take approximately 7-8 weeks, during which time you will be required to work 8.30am – 5.00pm Monday to Friday with 1 hour for lunch. Go Back ENQUIRY OFFICER Starting Salary £12,831.00 pa. + 5% Attendance Bonus We require highly motivated and persistent individuals capable of working on their own initiative to confirm debtor’s employment details and set up Attachment of Earnings Orders. The position will involve making outgoing telephone calls to third parties to help trace debtors current whereabouts. A high level of professionalism and discretion is required. Go Back ROUTE RECONCILIATION ASSISTANT Starting Salary £12,889.00 pa. + 5% Attendance Bonus We are looking for bright, self motivated and highly productive individual who is capable of working on their own initiative to review & update bailiff visits on our own in house computer system, and make decisions as to the next form of action to be taken. Previous experience is not necessary as full training will be given, however accuracy and a proven attention to detail is essential. We have 1 full time vacancy for an Routing Reconciliation Assistant working the following hours: 1 x Full Time Position to Work the Following Hours: Monday to Friday 8:00am - 4:30pm with 1 hour lunch = 37.5 hours per week. Starting Salary: £12,889.00 p.a. increasing to £13,201 when trained (plus 5% Attendance Bonus). (Assessment based salary thereafter, which can result in staged salary increases up to £14,430 p.a. depending on assessment results). Go Back FILER Starting Salary £11,563.56 pa. + 5% Attendance Bonus Filing paper correspondence in alpha numerical order ensuring all relevant paperwork is correctly placed, retrieve files from cabinet and general upkeep of filing areas and cabinets. 1 x Full Time Position to Work the Following Hours: Monday - Friday 8:30am - 5:00pm with 1 hour lunch = 37.5 hours per week Go Back RETURN CASE ADMINISTRATOR Starting Salary £14,235 pa. + 5% Attendance Bonus We require highly motivated individuals, capable of working on their own initiative to compose & dictate short, accurate case reports for our clients. The successful applicant must be decisive, with good level of English, and be able to digest & condense large amounts of written information. Hours of Work: Monday To Friday 8:30am-5:00pm with 1 hour lunch = 37.5 hours per week. Go Back CLIENT LIAISON OFFICER Starting Salary £13,221.00 p.a. + 5% Attendance Bonus We are looking for a confident individual with a professional manner to liaise with our clients (Local Authorities) both by telephone and via our bespoke computer system. Working as part of a team you will be responsible for reviewing accounts and updating computer records together with other general office duties. There is no contact with Defaulters. Previous office experience is preferred and full training will be provided. Hours of Work: Monday to Friday 9:30am - 6:00pm with 1 hour lunch (37.5 hours per week) Starting Salary: £13,221.00 p.a. rising to £13,533.00 p.a. when trained. Additional Benefits: 5% Attendance Bonus, Free on-site parking and Company Contributed Pension (after qualifying period). Go Back TYPIST Starting Salary £11,895 pa. + 5% Attendance Bonus Candidates must have good language ability, especially with relation to spelling, punctuation and vocabulary. You will be responsible for Audio Typing of dictated reports, copy typing hand written letters and checking and signing reports after they have been typed. Assistance with any other duties that are within the scope of the job purpose. Go Back GENERAL MAINTENANCE PERSON Starting Salary £13,000 pa. (40 hour week) + 5% Attendance Bonus Experience of building work and decoration preferred, however we would consider a DIY enthusiast. Go Back FLEET MANAGER Starting Salary £25,000 pa. + (plus use of Company car) This is an excellent new opportunity for an experienced and committed individual with a broad knowledge of fleet management issues. Responsible for the day to day operation of the fleet, duties will include sourcing and liaising with suppliers, organizing fleet maintenance, and managing documentation and legal requirements. The ideal candidate must have previous experience of working in this field; proven IT skills and a relevant qualification, e.g. national CPC holder, would also be an advantage. A full UK driving licence is essential. Go Back RECOVERY OFFICER Starting Salary £15,541 pa. + 5% Attendance Bonus We are looking for confident, assertive individuals with a professional telephone manner to primarily take inbound telephone calls from defaulters, review computer based accounts and negotiate payment arrangements. You will have the ability to secure on-going arrangements and firmly re-negotiate with debtors who have broken payment plans. The successful applicants must be excellent communicators, with a good level of secondary education, a mature & balanced outlook, and the ability to work well under pressure. Experience of working in a debt or high volume telephone call environment would be an advantage. Salary increased when training completed Go Back CARD PAYMENT OPERATOR £6.44 Per Hour We are looking for confident individuals with a professional telephone manner to take inbound telephone calls from debtors and third parties wishing to make payment by debit or credit card. Assistance with other general administrative duties as required. 2x Full Time Positions Working 5 Full Days & 1 Half Day Monday to Friday: 9:30am - 6:00pm Saturday: 9:00am - 1:00pm However, whilst training you will only be required to work Monday to Friday: 8:30am - 5:00pm 1x Part Time Position Working 2 Full Days & 1 Half Day Tuesday & Friday: 9:30am-6:00pm Saturday: 9:00am-1:00pm However, whilst training you will only be required to work Monday to Friday: 8:30am - 5:00pm Go Back COUNTER ASSISTANT Starting Salary £11,661 pa. + 5% Attendance Bonus We are looking for confident individuals who are capable of working on their own initiative to deal with defaulters face to face in our reception area. The successful candidates will be responsible for counter transactions, dealing with large volumes of cash, credit and debit card payments; they will also assist with other clerical duties, as required. Must have good numeracy and accuracy skills. Go Back PAYMENT PROCESSOR Starting Salary £11,934 + 5% Attendance Bonus We are looking for an individual to work as part of a team opening and sorting incoming post, processing various types of payments, including credit cards, reconciliation of payment batches processed and assistance with other adminitstrative duties. Must have good numeracy and accuracy skills. 1 x Full Time Position to Work the Following Hours: Monday - Friday 8:30am - 5:00pm with 1 hour lunch = 37.5 hours per week Go Back ROUTING ASSISTANT Starting Salary £11,797 + 5% Attendance Bonus Highly productive individuals capable of working on their own Initiative to assist in the provision of work for bailiffs, ensuring that their routes are established and planned in the most logical and economical manner. Basic computer inputting skills and the ability to read and understand maps, including A-Z street guides, would be an advantage, although full training is provided. Go Back SQL DEVELOPER Starting Salary £15,000 to £18,000 dependant on experience + 5% Attendance Bonus Due to company growth, we have an exciting opportunity for a motivated, friendly and confident Developer to join an expanding IT team to assist with the development, and support of our internal systems. The ideal candidate would have good T-SQL skills and hand coded web development skills in HTML/ASP/XSLT/JavaScript/CSS. Any experience of MS Reporting Services would also be an advantage. You will need to have a flexible approach as your role will be varied as you gain experience. Any experience academically or in a commercial environment working in the desired fields would strongly support your application, so please ensure this is clearly indicated on your CV. Go Back IT ASSISTANT Starting Salary £11,563.56 pa + 5% Attendance Bonus The company are looking to employ an enthusiastic individual to help with day to day support from within the company's growing IT Department. The successful candidate will have good organisational skills and be capable of effective time management when dealing with multiple tasks. An IT background would be advantageous. Hours of Work: Monday to Friday: 8:30am - 5:00pm with 1 hour lunch. Go Back ATTACHMENT OF EARNINGS ADMINISTRATOR Starting Salary £12,558 + 5% Attendance Bonus This is a new position created within the Company. The successful candidate will be highly motivated and capable of working on their own initiative to confirm defaulter's employment details and set up and monitor Attachment of Earnings Orders. Attention to detail is paramount as is a good telephone manner. This position does not involve contacting defaulters personally only their employers. Full training will be provided but experience within an office environment is preferred. Go Back Trainee Van/Utility Bailiffs We are looking for serious minded individuals with commanding characters and a desire to work hard in difficult circumstances. Collecting local taxes within England and Wales, you will be face-to-face with debtors at their premises to seize assets, collect monies, negotiate payment plans or remove goods. Experience in a relevant field is preferred, but if you have a skill set which includes the ability to overcome objections whilst remaining focussed and self-motivated this position may be suitable for you. You will, by nature, be confident, persuasive and decisive, with the ability to learn quickly and conform to codes of practice. This role will involve working some unsocial hours and entail some overnight stays away from home, dependant on workloads. Training is provided and the potential remuneration for successful candidates is excellent. Go Back SUNDRY DEBT NEGOTIATOR Starting Salary £13,001.00/£13,357.00 pa. + 5% Attendance Bonus Bristow and Sutor are acting as agents for a number of Local Authorities in the collection of sundry debts e.g. overpayment of housing benefits, allotment rents, trade refuse, care charges, use of leisure facilities and many more. We are looking for a good communicator with a confident telephone manner to make proactive telephone calls as well as good written communication skills to collect these debts. The ideal candidate will be of a tenacious nature and have a good strength of character. Full traini9ng will be provided. 1 x Full Time Position to Work the Following Hours: Monday to Friday 8:00am - 3:00pm with ½ hour lunch and Saturday 9:00am - 1:00pm = 36.5 hours per week (Starting Salary: £13,001.00 p.a.) 2 x Full Time Positions to Work the Following Hours: Monday to Friday 9:30am - 6:00pm with 1 hour lunch = 37.5 hours per week (Starting Salary: £13,357.00 p.a.) Go Back BAILIFFS Applications are sought from the following areas Birmingham, Durham, Reading and York. We are looking for serious minded individuals with commanding characters and a desire to work hard in difficult circumstances. Collecting local taxes within England and Wales, you will be face-to-face with debtors at their premises to seize assets, collect monies, negotiate payment plans or remove goods. Experience in a relevant field is preferred, but if you have a skill set which includes the ability to overcome objections whilst remaining focussed and self-motivated this position may be suitable for you. You will, by nature, be confident, persuasive and decisive, with the ability to learn quickly and conform to codes of practice. This role will include working some unsocial hours and entail some overnight stays away from home, dependant on workloads. Training is provided and the potential remuneration for successful candidates is excellent.