Committed to raising the image of the enforcement profession, Bristow & Sutor is one of the leading civil enforcement agencies, providing certificated bailiff services to Local Authorities and Commercial Landlords throughout England and Wales. We believe in teamwork and a high standard of service by talented, trained, professionally qualified and enthusiastic personnel. If you find that you share the same values and working principles, Bristow & Sutor may be the place for you. Bristow & Sutor is an equal opportunities employer and a user of the disability symbol. No Vacancies Currently Available If any of these vacancies appeal to you please click on Application Pack, complete the forms and return to: Finance & Personnel Dept at Bristow & Sutor (Address in Pack) If you wish to contact our Personnel Department you can do so by emailing careers@bristowsutor.co.uk or alternatively telephone 01527 504007. Do NOT ring this number to discuss an account as the person that answers will not be able to assist you - see contact page for details. Go Back VAN/UTILITY BAILIFF Earnings OTE in excess of £50,000+ pa. Experienced or we will train the right people. Serious minded individuals with commanding characters and a desire to work hard in difficult circumstances can reap significant financial rewards with Bristow & Sutor. Are you good enough to take on the challenge of collecting Local Taxes with one of the industries most respected Companies? Potential earnings in excess of £50,000 pa reflect the importance of this task. You will be face to face with debtors at their premises to seize assets, collect money or remove goods. Forget the image you see on television. This is a serious professional job for serious professionals. Applicants need to reside within the Redditch or surrounding areas, as you will be required to start and finish at our offices on a daily basis. Go Back CERTIFICATED BAILIFF Earnings OTE in excess of £30,000+ pa. (Plus Company Car) TO WORK IN THE FOLLOWING AREAS: 70 MILE RADIUS OF WORCESTERSHIRE Full time positions available for Certificated Bailiffs. You will be contacting debtors and meeting them at their premises to seize (list) their goods and negotiate payment of their debts. Working on your own initiative, this position suits persistent individuals with good interpersonal skills and an enquiring mind. A confident, courteous but persuasive manner and a desire to achieve results in difficult circumstances can reap significant financial rewards. A full driving licence is essential, as is the ability to travel and navigate on occasions long distances each day. Additional training is provided to work within our guidelines and with an unlimited bonus scheme this position has excellent OTE - in excess of £30,000 pa (plus Company Vehicle) when trained. Go Back TRAINEE BAILIFF Earnings £20,000+ pa during training. (Plus company car) TO WORK IN THE FOLLOWING AREAS: 70 MILE RADIUS OF WORCESTERSHIRE Do you have an enquiring mind, good interpersonal skills and a persistent nature? If you do and can work on your own initiative you could be ideal for this position, which involves collecting Council Tax, Non Domestic Rates and Parking Fines throughout England and Wales. A full driving licence is required, with a minimum 12 months driving experience. Go Back BAILIFF OFFICE ASSISTANT Starting Salary £12,246 + 5% Attendance Bonus Duties include answering high volume incoming calls to department, checking of Itinerary Sheets, control of departmental purchase invoices, processing credit card payments for bailiffs , liaising with personnel regarding bailiff holidays and sickness , counting cash, using in house computer systems and other administrative duties. Go Back AGREEMENT NEGOTIATOR Starting Salary £13,817 pa. + 5% Attendance Bonus We are looking for confident individuals with a professional telephone manner to take inbound telephone calls and negotiate payment arrangements. Experience in a high volume telephone call environment would be an advantage. Full training will be provided. 2 Shift Patterns Available (fixed shifts, not rotational): Shift 1 : Monday to Friday 8.00am - 3.00pm with ½ hour lunch Plus Saturday 9.00am - 1.00pm = 36.5 hours per week. Shift 2 : Monday 12.00pm - 8.00pm with ½ hour lunch. Tuesday to Friday 8.30am - 4.15pm OR 8.00am - 3.45pm with ½ hour lunch = 36.5 hours per week. Go Back ENQUIRY OFFICER Starting Salary £12,831.00 pa. + 5% Attendance Bonus We require highly motivated and persistent individuals capable of working on their own initiative to confirm debtor’s employment details and set up Attachment of Earnings Orders. The position will involve making outgoing telephone calls to third parties to help trace debtors current whereabouts. A high level of professionalism and discretion is required. Go Back ROUTE RECONCILIATION ASSISTANT Starting Salary £12,753.00 pa. + 5% Attendance Bonus We are looking for bright, self motivated and highly productive individuals who are capable of working on their own initiative to review & update bailiff visits on our own in house computer system, and make decisions as to the next form of action to be taken. Previous experience is not necessary as full training will be given, however, attention to detail is essential. Go Back FILER Starting Salary £11,173.00 pa. + 5% Attendance Bonus 1 x full time (37.5 hrs) 1 x 2 days a week, Monday & Tuesday only (15hrs) 1 x 2 days a week, Monday & Friday only (15hrs) 2 x 5 afternoons a week (20 - 25 hrs) Successful candidates will be organised, efficient, systematic and help maintain the central record-keeping and filing system. You should have knowledge of alpha-numeric filing systems, the ability to file and sort correspondence from multiple sources, and retrieve files as required. You will also provide assistance with other general administrative duties as required. Go Back RETURN CASE ADMINISTRATOR Starting Salary £14,235 pa. + 5% Attendance Bonus We require highly motivated individuals, capable of working on their own initiative to compose & dictate short, accurate case reports for our clients. The successful applicant must be decisive, with good level of English, and be able to digest & condense large amounts of written information. Hours of Work: Monday To Friday 8:30am-5:00pm with 1 hour lunch = 37.5 hours per week. Go Back CLIENT LIAISON OFFICER Starting Salary £12,889 pa. + 5% Attendance Bonus We are looking for a confident individual with a professional manner to liaise with our clients (Local Authorities) both by telephone and by written correspondence. Responsible for reviewing accounts and updating computer records together with other general office duties. There is no contact with Defaulters. Previous office experience is preferred and full training will be provided. Hours of Work: Monday to Friday 8:30am - 5:00pm with 1 hour lunch = 37.5 hours per week Go Back TYPIST Starting Salary £11,895 pa. + 5% Attendance Bonus Candidates must have good language ability, especially with relation to spelling, punctuation and vocabulary. You will be responsible for Audio Typing of dictated reports, copy typing hand written letters and checking and signing reports after they have been typed. Assistance with any other duties that are within the scope of the job purpose. Go Back GENERAL MAINTENANCE PERSON Starting Salary £13,000 pa. (40 hour week) + 5% Attendance Bonus Experience of building work and decoration preferred, however we would consider a DIY enthusiast. Go Back FLEET MANAGER Starting Salary £25,000 pa. + (plus use of Company car) This is an excellent new opportunity for an experienced and committed individual with a broad knowledge of fleet management issues. Responsible for the day to day operation of the fleet, duties will include sourcing and liaising with suppliers, organizing fleet maintenance, and managing documentation and legal requirements. The ideal candidate must have previous experience of working in this field; proven IT skills and a relevant qualification, e.g. national CPC holder, would also be an advantage. A full UK driving licence is essential. Go Back RECOVERY OFFICER Starting Salary £15,541 pa. + 5% Attendance Bonus We are looking for confident, assertive individuals with a professional telephone manner to primarily take inbound telephone calls from defaulters, review computer based accounts and negotiate payment arrangements. You will have the ability to secure on-going arrangements and firmly re-negotiate with debtors who have broken payment plans. The successful applicants must be excellent communicators, with a good level of secondary education, a mature & balanced outlook, and the ability to work well under pressure. Experience of working in a debt or high volume telephone call environment would be an advantage. Salary increased when training completed Go Back CARD PAYMENT OPERATOR £6.44 Per Hour We are looking for confident individuals with a professional telephone manner to take inbound telephone calls from debtors and third parties wishing to make payment by debit or credit card. Assistance with other general administrative duties as required. 2x Full Time Positions Working 5 Full Days & 1 Half Day Monday to Friday: 9:30am - 6:00pm Saturday: 9:00am - 1:00pm However, whilst training you will only be required to work Monday to Friday: 8:30am - 5:00pm 1x Part Time Position Working 2 Full Days & 1 Half Day Tuesday & Friday: 9:30am-6:00pm Saturday: 9:00am-1:00pm However, whilst training you will only be required to work Monday to Friday: 8:30am - 5:00pm Go Back COUNTER ASSISTANT Starting Salary £11,661 pa. + 5% Attendance Bonus We are looking for confident individuals who are capable of working on their own initiative to deal with defaulters face to face in our reception area. The successful candidates will be responsible for counter transactions, dealing with large volumes of cash, credit and debit card payments; they will also assist with other clerical duties, as required. Must have good numeracy and accuracy skills. Go Back PAYMENT PROCESSOR £6.05 Per Hour We are looking for an individual to work as part of a team opening and sorting incoming post, processing various types of payments, including credit cards, reconciliation of payment batches processed and assistance with other adminitstrative duties. Good numeracy and accuracy skills are essential. Full training will be provided. 1x Full Time Position Working 5 Full Days Monday to Friday: 8:30am - 5:00pm Go Back ROUTING ASSISTANT Starting Salary £11,797 + 5% Attendance Bonus Highly productive individuals capable of working on their own Initiative to assist in the provision of work for bailiffs, ensuring that their routes are established and planned in the most logical and economical manner. Basic computer inputting skills and the ability to read and understand maps, including A-Z street guides, would be an advantage, although full training is provided. Go Back SQL DEVELOPER Starting Salary £15,000 to £18,000 dependant on experience + 5% Attendance Bonus Due to company growth, we have an exciting opportunity for a motivated, friendly and confident Developer to join an expanding IT team to assist with the development, and support of our internal systems. The ideal candidate would have good T-SQL skills and hand coded web development skills in HTML/ASP/XSLT/JavaScript/CSS. Any experience of MS Reporting Services would also be an advantage. You will need to have a flexible approach as your role will be varied as you gain experience. Any experience academically or in a commercial environment working in the desired fields would strongly support your application, so please ensure this is clearly indicated on your CV. Go Back IT WEB ASSISTANT Starting Salary £14,000 + 5% Attendance Bonus We require a web assistant to join the IT team, you will be involved in the creation and maintenance of database driven websites & web-based applications. (Primarily front-end) along with other general IT duties. Skills required are: HTML, ASP (Classic), XML/XSL, CSS & JavaScript (all to code level, not WYSIWYG) any T-SQL experience would be a bonus. Go Back ATTACHMENT OF EARNINGS ADMINISTRATOR Starting Salary £12,558 + 5% Attendance Bonus This is a new position created within the Company. The successful candidate will be highly motivated and capable of working on their own initiative to confirm defaulter's employment details and set up and monitor Attachment of Earnings Orders. Attention to detail is paramount as is a good telephone manner. This position does not involve contacting defaulters personally only their employers. Full training will be provided but experience within an office environment is preferred. Go Back Certificated Or Trainee Van Bailiffs Earnings OTE in excess of £50,000+ pa. You will be ideally resident in and around the Redditch area as you will be required to start and finish at our offices on a daily basis. Experienced or we will train the right people. Serious minded individuals with commanding characters and a desire to work hard in difficult circumstance can reap significant financial rewards with Bristow and Sutor. Are you good enough to take on the challenge of collecting Local Taxes with one of the industries most respected Companies? OTE in excess of £50,000 p.a reflect the importance of this task. You will come face to face with debtors at their premises to seize assets, collect money or remove goods. Forget the image you see on television. This is a serious professional job for serious professionals on a full time basis. Go Back SUNDRY DEBT NEGOTIATOR Starting Salary £12,849.00 pa. + 5% Attendance Bonus Bristow and Sutor are acting as agents for a number of Local Authorities in the collection of sundry debts e.g. overpayment of housing benefits, allotment rents, trade refuse, care charges, use of leisure facilities and many more. We are looking for a good communicator with a confident telephone manner to make proactive telephone calls to collect these debts. The ideal candidate will be of a tenacious nature and have a good strength of character. 2 Shift Patterns Available (fixed shifts, not rotational): Shift 1 : Monday to Friday 8.00am - 3.00pm with ½ hour lunch Plus Saturday 9.00am - 1.00pm = 36.5 hours per week. Shift 2 : Monday 12.00pm - 8.00pm with ½ hour lunch. Tuesday to Friday 10.15am - 6.00pm with ½ hour lunch = 36.5 hours per week.