Proud to be one of the first civil enforcement firms to be awarded ISO 9001:2000, Bristow & Sutor demonstrates its commitment to delivering a consistent service through applying performance measures and proven total quality management principles.

We encourage membership and subscriptions to key professional bodies.
Through corporate and individual membership we ensure that we are kept up to date with changes to industry regulations, standards and guidelines.

• British Parking Association (BPA)
• Enforcement Services Association (ESA)
• Institute of Rating, Revenues & Valuation (I.R.R.V.)
• Association of Valuers & Auctioneers (N.A.V.A)
• Institute of Professional Investigators (I.P.I)
• Association of British Investigators (A.B.I)

Our clients are assured that we will always be acting lawfully on their behalf. Operating procedures and conduct are subject to external audits and investigation.

Supporting our principles of equal opportunity, we have achieved the West Midlands Forum Award for Racial Equality. We also provide a translation service for minority groups through LanguageLine.

• West Midlands Forum Award for Racial Equality
• LanguageLine translation service