Acting as trusted intermediaries between our clients and their customers, Bristow & Sutor lead the way in successful debt resolution, enabling the economy and our local communities to function sustainably and effectively.

Anthony O'Keeffe

Chief Executive Officer

What we promise

What we promise

Ethically focused

At Bristow & Sutor, we are committed to driving exceptional results for our clients. At the same time, we also pride ourselves in placing social responsibility and customer welfare at the centre of everything we do. This results in the highest standards of service, delivered with care and consideration for the needs of all parties. Learn more

What we promise

What we promise

Expertly supported

Combining experience, technology, data and behavioural science, we handle over 3 million cases per year and consistently deliver industry-leading collection performance for all our clients. We do this without compromising either our ethical standards or our clients’ reputation. Learn more

What we promise

What we promise

Efficiently delivered

We connect better with our customers and collect better for our clients. We lead the industry with our award-winning, innovative strategies that ensure an effective and efficient debt resolution process which delivers clarity, flexibility, simplicity and ease of use for customers, and optimum results for our clients. Learn more

Our Services

Bristow & Sutor provide effective end-to-end debt resolution services across all debt types to UK local authorities, and local and central government.

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“The value delivered by Bristow & Sutor is exceptional, setting the standard in both collection performance and overall services.”
Colchester City Council – a partner since 2022

Our Services Our Services
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We are digital by default

Bristow & Sutor embrace the latest digital technologies and deep analytical insights to enhance our operational and collection performance, and redefine and enhance customer experience.

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News & Media

At Bristow & Sutor we are leading the way in debt resolution. Here we bring you our latest news and industry insights.

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Latest News

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Refreshing our approach to oversight

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Blogs

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Meet Michael Javens!

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Webcasts

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Our Charity Partnership

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MEMBERSHIPS & ACCREDITATIONS

Enforcement Conduct Board (1) CIVEA Money Advice Liaison Group British Parking Association 2 Civil Court Users Association 2 Institute Of Revenues, Ratings And Valuation 2 Credit Services Association 2 International Parking Community 2
Enforcement Conduct Board (1) CIVEA Money Advice Liaison Group British Parking Association 2 Civil Court Users Association 2 Institute Of Revenues, Ratings And Valuation 2 Credit Services Association 2 International Parking Community 2